quality high returns


Customer Led
We tailor our service to the needs of our customers

Our aim is to deliver a first class property management service that truly exceeds your expectations. We have stringent service level standards in place and a designed customer experience process that ensures all tenants and landlords receive an exceptional experience from initial enquiry through to re-investment.

In addition to timely responses and efficient processes, we recognise that first class customer service is also about taking care of all issues in a prompt and effective manner. Our maintence team is on-hand to quickly correct any issues and we have developed a good stock of support items such as sets of dongles in case there is a problem with broadband. It all adds up to a compelling customer experience that can rightly be called market leading.


Process Management
Established checklists, processes and procedures

We have developed and managed hundreds of assets over the years and now have a refined process with established checklists, forms, turnaround times and accountability. Our teams are well versed in each aspect of the service needed to stand out from the competition. This in-depth knowledge of what needs to happen and when allows us to deliver a quality managed service time and again.

Your customer experience has already been designed. We know what emails you will receive and at what time. No aspect has been left to chance or serendipity. A first class property management service needs to be built on a solid foundation of military level process management. This is reflected in each tenancy we deliver.

high yield property by Adavo